Frequently Asked

Συχνές Ερωτήσεις

Answers to the most common questions we receive.

01

What is the GENESIS Barista System?

A commercial-grade espresso platform split into a countertop unit and an under-counter steam & hot water module.

02

Who is it designed for?

Private clients seeking discreet integration, and HoReCa operators seeking commercial performance.

03

Is it suitable for professional use?

Yes — the core technology is engineered for continuous commercial service.

04

Can it be installed in luxury homes or yachts?

Yes — custom integration and marine-aware planning are part of our service.

05

What does under-counter mean?

The heavy thermal and hydraulic components live below the counter, out of sight and out of the barista's way.

06

Does it include steam and hot water?

Yes — via the under-counter steam module.

07

What installation requirements are needed?

Dedicated power, direct water and drain, and access to the under-counter cavity. We provide a full site plan.

08

Is technical support available?

Yes — through our certified support network.

09

Can I request a custom installation?

Yes — custom finishes and integration are core to our offer.

10

Can I become a distributor or partner?

Yes — see our partner programme.